Dealers can remotely manage and troubleshoot customer networks of all sizes and complexity proactively and efficiently  


Control4 Corporation, a leading global provider of smart home solutions, today announces that BakPak remote management capability is now available for all Pakedge® WK and WX access points, as well as PowerPak PDUs (power distribution units). Now, our Dealers can easily reboot devices, update firmware, or change WiFi passwords from anywhere, without additional hardware or licensing fees.

Available via a simple firmware update, this BakPak release makes remote management a standard capability for all Pakedge access points and PowerPak PDUs, unlocking the benefits of BakPak for a wider range of customer home networks. Even the simplest systems, with a singular Pakedge access point or PowerPak PDU, can be remotely accessed, configured, and managed from a mobile device or web browser. An updated mobile BakPak app provides on-the-go management right from an iOS or Android device, and a new web-based user experience freshens up the interface with a more intuitive menu and navigation layout.

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“By including BakPak in a broader range of popular Pakedge devices, we enable dealers to provide proactive customer support and network management – for systems of any size, from anywhere. The more homes a dealer manages via Pakedge networking with BakPak, the greater customer satisfaction and business efficiency can be delivered,” said Martin Plaehn, Control4 Chairman and Chief Executive Officer. “By removing extra hardware and software expense, every dealer can offer and provide BakPak service to every customer.”

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All 5,700 independent authorized Control4 and Pakedge Dealers have access to Pakedge networking products with BakPak, including high-performance routers, switches, wireless access points, wireless controllers, and power distribution units.

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 About Control4

Control4 is a leading global provider of automation and networking systems for homes and businesses, offering personalized control of lighting, music, video, comfort, security, communications, and more into a unified smart home system that enhances the daily lives of its consumers. Control4 unlocks the potential of connected devices, making networks more robust, entertainment systems easier to use, homes more comfortable and energy efficient, and provides families more peace of mind. Today, every home and business needs automation horsepower and a high-performance network to manage the increasing number of connected devices. The Control4 platform interoperates with more than 12,000 third-party consumer electronics products, ensuring an ever-expanding ecosystem of devices will work together. Control4 is now available in approximately 100 countries. Leveraging a professional distribution channel that includes over 5,700 custom integrators, retailers, and distributors authorized to sell the full-line of Control4 products, Pakedge branded networking solutions and Triad Speakers, Control4 is delivering intelligent solutions for consumers, major consumer electronics companies, hotels, and businesses around the world. Control4 was named to Fortune Magazine’s 2018 list of 100 Fastest-Growing Companies at spot #48.