With Audio, Video and Content Sharing Capabilities Winning Customers, Polycom Announces New Partner Capabilities with Microsoft, Amazon Web Services (AWS,) Zoom, and BlueJeans at Enterprise Connect 2018 

The first “smart phone” for the conference room, Polycom Trio is the fastest selling conference phone in company history, already used by more than 57 percent of the Fortune 100 companies. Customers use Polycom Trio to lead the digital transformations in their meeting rooms, driving productivity and meaningful meetings for their teams.

Customers purchase Polycom Trio for the highest quality phone calls, streaming content, and video conference calls on multiple communications platforms.  Companies have a wide choice of supported platforms that range from ITSP providers to legacy call control platforms to an increasing array of UC software solutions.  Customers choose which “dial tone” works best for them, and Polycom Trio smartly adapts to it.

Today, Polycom announces new capabilities with key partners Microsoft, AWS, Zoom, and BlueJeans.

  • Polycom Trio will now support Microsoft Teams for meetings and calling by running the Teams app for phones, providing a consistent experience for Teams users.  Polycom Trio demonstrates the company’s ongoing partnership with Microsoft. Supporting Teams is just the latest collaboration between the two companies that has spanned nearly 15 years. Polycom partners with Microsoft across voice endpoints, video endpoints, and video interoperability.


  • Polycom Trio will be featured in both companies’ booths with a technology demonstration of Alexa for Business integration.  The demo showcases the Polycom Trio using Alexa Voice Services (AVS) to deliver a native Amazon Alexa experience on the device.  Polycom and AWS are continuing a collaboration to bring natural language processing innovation to conference rooms.  Through innovations like this, customers will be able to access all the features of Amazon Alexa from their Polycom Trio without the need to deploy additional hardware.


  • Polycom and BlueJeans announced that Polycom Trio is certified to work with BlueJeans’ new meetings platform for the modern workplace. BlueJeans customers will be able experience and to enjoy Polycom Trio’s legendary sound quality.


  • Zoom is the first video communications provider to embed its software into Polycom Trio. This new experience enables Polycom Trio to act as the all-in-one speakerphone and controller for the software-based video conference room system, Zoom Rooms. Polycom and Zoom have worked together to provide customers and partners flexibility to create a frictionless Zoom collaboration experience with Polycom. Zoom and Polycom will showcase this solution at Enterprise Connect.

“The excitement and adoption of Polycom Trio among our customers and partners have been tremendous, and we see this momentum increasing as Polycom solutions make meetings more productive and enjoyable for employees,” said Polycom CEO Mary McDowell. “As we expand our relationships with Microsoft, Amazon, Zoom and BlueJeans, Polycom Trio gives customers the best collaboration and productivity experience on any platform.”

One organization that is harnessing the power of Polycom Trio is The Associated Press (AP). AP staffers in over 250 locations around the world need to communicate and collaborate in real-time. They do this by leveraging flexible Polycom product solutions, ecosystem partners, and premiere services that deliver an unprecedented level of connectivity and adoption.

“We use Polycom Trios to connect with fellow staffers in over 100 countries across the globe, whether it’s a voice call, video conference, or sharing documents,” said AP Senior Vice President and Chief Technology Officer Gianluca D’Aniello. “It is essential to our worldwide operations that our internal communication tools offer the best engagement technology and experiences.”

Customers are deploying Polycom Trio to deliver advanced HD Voice along with business-class video conferencing and content capabilities. Employees can use the intuitive color display to join any meeting with just one click. With the patented Polycom NoiseBlock technology eliminating distracting background noise, the Polycom Trio sets a new bar as the center of collaboration-rich meeting experiences.

Polycom is also introducing the capability for customers to use Polycom Trio’s innovative user interface as a remote control for their EagleEye IV USB camera. Customers can pinch and zoom using the Polycom Trio UI just like using a smart phone. This great feature makes the conference room “smart phone” even smarter and will be available to Polycom Trio customers through a software download at the end of March.

“Polycom Trio combines the familiarity of a speakerphone with an exceptional audio experience and support for standards-based and Skype for Business conferencing – in an easy to buy and install package,” said Ira M. Weinstein, Senior Analyst and Partner at Wainhouse Research.  “Having tested Polycom Trio extensively in our lab, we are not surprised that so many organizations are powering their small and medium meeting rooms with the Polycom Trio.”

The Polycom booth at Enterprise Connect features three stations demonstrating new Polycom Trio capabilities. Along with the four partner announcements, six other partners, such as RingCentral, Tetra VX, and Comcast Business are featuring Polycom Trio in their booths.

For more information on Trio, see here.

About Polycom
Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, the broadest multi-vendor interoperability and unmatched investment protection. Visit www.polycom.com or connect with us on TwitterFacebook, and LinkedIn to learn more.