By Convergent AV

The discussion of Artificial Intelligence (AI), as we know, continues to grow in numerous areas of society. Gartner has predicted that AI (to go with transparently immersive experiences and digital platforms) will become one of the three Megatrends that will drive digital business into the next decade.

As stated in Gartner Predicts 2017: Artificial Intelligence:

Artificial intelligence is changing the way in which organizations innovate and communicate their processes, products and services. Practical strategies for employing AI and choosing the right vendors are available to data and analytics leaders right now.

Blair Pleasant

UC&C industry expert Blair Pleasant, President and Principal Analyst at COMMfusion, an independent industry analyst and consulting firm, and co-founder of UCStrategies, leads a discussion about how artificial intelligence (AI), bots, machine learning and natural language processing are being used in unified communications and collaboration. UC&C experts participating in this podcast include Phil EdholmMarty ParkerDave SmithKevin KiellerEvan KirstelPeter BernsteinSteve LeadenDon Van DorenDave MichelsRoberta J. FoxDr. Joseph Williams and JR Simmons.

Listen to The Role of AI in UC&C Industry Buzz podcast on UCStrategies.